Refund Policy
Effective Date: 6th June 2026
We offer a free trial period to new users, so users can evaluate the service before being charged. Please read this Refund Policy carefully before purchasing.
Free Trial
New users may receive a free trial period of 7 days, this applies to both the subscription product and the one-off purchase three months access product. You will not be charged during the trial period.
You may cancel your subscription, or one-off purchase, at any time before the trial ends to avoid being charged.
If you do not cancel before the trial period expires, your selected subscription or one-off purchase will begin automatically at the price shown at checkout.
Pricing currency will be displayed at checkout. Your bank or payment provider may apply currency conversion fees.
Subscription Charges
All subscriptions renew automatically unless cancelled before the next billing date.
By starting a subscription, you authorize us to charge your selected payment method on a recurring basis until cancellation.
Refunds
All subscription payments are non-refundable except where required by applicable consumer law. One-off purchases are also non-refundable once charged unless required by law.
We encourage users to use the free trial period to evaluate the service before purchasing.
We may, at our sole discretion, issue refunds in limited cases including:
- duplicate charges
- technical billing errors
- accidental renewals reported promptly
Refund requests must typically be submitted within 48hrs of the charge date.
Cancellation
You may cancel your subscription at any time through your account settings, or through the cancellation portal here.
Cancellation prevents future renewals, but does not provide refunds for:
- current billing periods
- partially used subscription periods
- unused time remaining on a subscription
After cancellation, access will remain active until the end of the paid billing period.
Abuse & Fraud
We reserve the right to deny refunds in cases of:
- abuse of the free trial system
- repeated refund requests
- fraudulent activity
- violations of our Terms of Service
Contact
For billing or refund inquiries, contact:
info@humijin.com